Terms and Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Copyright
  • All content appearing on this Web site is the property of:

    ALANA Antique & Estate Jewelry
    401 NE Northgate Way, Ste. #520 - Seattle, WA 98125 USA
    Copyright © 2013-2017 ALANA Antique & Estate Jewelry. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2013-2017 ALANA Antique & Estate Jewelry. All rights reserved.



  • Trademarks
  • All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by ALANA Antique & Estate Jewelry. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of ALANA Antique & Estate Jewelry or any third party, except as expressly granted herein.



  • Use Of Site
  • This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. ALANA Antique & Estate Jewelry and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if ALANA Antique & Estate Jewelry believes that customer conduct violates applicable law or is harmful to the interests of ALANA Antique & Estate Jewelry and its subsidiaries.



  • Shipping & Delivery
  • We offer complimentary shipping on orders over $400.00.  We charge a flat rate of $25.00 for shipping and handling for orders below $400.00.  For all standard shipments within the United States, we use the United States Postal Services, Ground method-registered and insured with a required signature upon receipt.  We ship Monday through Friday.  There are no refunds for items damaged during transit, you will have to file a claim with the carrier. The risk of loss and title for merchandise shipped will pass to you when the merchadise is delivered to the shipping carrier.  Shipping addresses that differ from the billing address will be held for 15-20 days for additional authentication. Please consider the added shipping time for orders with differing billing and shipping addresses. Gift wrapping is available upon request. 

    In-store pick up is also available upon request.  Please note an approximate pick up date in the 'Special Instructions' box above. 

    At this time, ALANA Antique & Estate Jewelry ships merchandise to locations only within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands and not to other international locations. 



  • Sales Tax
  • ALANA Antique & Estate Jewelry is required to charge Washington State sales tax of 10.1% for merchandise ordered on this website and shipped within Washington State.  



  • Warranties
  • The Content included in this Web site has been compiled from a variety of sources and is subject to change without notice as are any products, programs, offerings, or technical information described in this Web site. ALANA Antique & Estate Jewelry makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the Web site or Content, or the suitability, functionality, or operation of this Web site or its Content. By using this Web site, you assume the risk that the Content on this Web site may be inaccurate, incomplete, offensive, or may not meet your needs and requirements. ALANA Antique & Estate Jewelry SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL ALANA Antique & Estate Jewelry BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

    -- OR Depending on State --

    The information and content on this server is provided "as is" with no warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Any warranty that is provided in connection with any of the products and services described on this Web site is provided by the advertiser or manufacturer only, and not by ALANA Antique & Estate Jewelry.

    The references and descriptions of products or services within the Web site materials are provided "as is" without any warranty of any kind, either express or implied. ALANA Antique & Estate Jewelry is not liable for any damages, including any consequential damages, of any kind that may result to the user from the use of the materials on this Web site or of any of the products or services described hereon.

    The descriptions of, and references to, products, services and companies on this Web site are the sole responsibility of the companies providing the information ("advertisers"), and not ALANA Antique & Estate Jewelry.

    The inclusion of material on this server does not imply any endorsement by ALANA Antique & Estate Jewelry, which makes no warranty of any kind with respect to the subject matter of the server materials advertised.

    A possibility exists that the server materials could include inaccuracies or errors. Additionally, a possibility exists that unauthorized additions, deletions, and alterations could be made by third parties to the server materials. Although ALANA Antique & Estate Jewelry tries to ensure the integrity and the accurateness of the server materials, it makes no guarantees about their correctness or accuracy. Before relying on any representation made in any of the server materials, check with the advertiser of the product or service to ensure that the information you are relying upon is correct.



  • Return Policy
  • RETURN POLICY

    Returns for full credit refunds or in-store credit is permitted on website sales only.  ALANA must receive notice of return orders within 10 days of reciept.  All items must be returned to ALANA in their original condition with tags attached along with any appraisal certifications and gift boxes in order for your return to be accepted.  There are no refunds on items damaged in shipping. You must file a claim with the carrier.

    Items purchased in-store are not qualified for credit refunds.

    RETURN PROCESSING

    Once we have received your package, you will be notified by Email that we have received your package and have begun the refund process. Your refund will be processed within 7 business days. Please note that your banking institution may require additional days to process and post this transaction to your account once they have received the information from us (typically 3-5 business days). Shipping fees are non-refundable.

    EXCHANGES

    We accept exchanges on most items. When giving a gift, we know, in some instances, you are taking a chance. Items purchased through the website may be exchanged within 10 days of receipt for a different item of equal value or returned for store credit. All items must be returned to us in their original condition with tags attached along with any appraisal certifications and gift boxes.

    Regular priced items purchased in-store qualify for a 30 day exchange term.  Clearance items purchased in-store are subject for approval on exchanges or store credit.  Contact an ALANA manager for details.



  • Store Hours
  • Our store location is open daily Monday - Thursday 10:00am to 8:00pm, Friday - Saturday 10:00am to 9:00pm and Sunday 11:00am to 7:00pm

    ALANA is always buying. To make an appointment email our buyers directly to 'alana@alanajewelry.com'



  • Miscellaneous
  • VOID WHERE PROHIBITED:
    Although the information on this Web site is accessible worldwide, not all products or services discussed in this Web site are available to all persons or in all geographic locations or jurisdictions. ALANA Antique & Estate Jewelry and the advertisers each reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this Web site is void where prohibited.

    GOVERNING LAW: In the event of litigation both parties agree that the Law of the State of business registration of ALANA Antique & Estate Jewelry shall apply and both parties shall consent to the jurisdiction of said State's courts, or in the event of diversity of citizenship, the United States District Court for the (District). Both parties expressly waive a trial by jury.

    MISCELLANEOUS: The Terms and Conditions constitute the entire agreement between you and ALANA Antique & Estate Jewelry with respect to this Web site. The Terms and Conditions supercede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and ALANA Antique & Estate Jewelry with respect to this Web site. No modification of the Terms and Conditions shall be effective unless it is authorized by ALANA Antique & Estate Jewelry. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.